Frequently Asked Questions

Answers to common questions about SafeVPN

About VPN

VPN (Virtual Private Network) is an encrypted tunnel between your device and the internet. It hides your real IP address, protects data from interception, and allows bypassing geographic restrictions. Use SafeVPN at home, in cafes, or while traveling — your data is always protected.

Insignificantly. SafeVPN uses modern protocols specifically designed for minimal latency. In most cases, the speed difference is not noticeable.

SafeVPN works on any device: Windows, macOS, Linux, iOS, Android, and routers. You receive a configuration file that can be imported into a standard VPN client application.

Connection & Protocols

We support the following protocols:

  • Amnezia — Anti-censorship VPN protocol based on OpenVPN
  • AmneziaWG — Anti-censorship WireGuard modification
  • Outline — Jigsaw Outline proxy (Shadowsocks-based)
  • VLESS — Lightweight proxy protocol (Xray/V2Ray)

After purchasing a plan, in your dashboard:
  1. Select a protocol
  2. Select a server
  3. Download the configuration file
  4. Import it into your VPN application
Connection takes less than a minute.

Payment & Subscription

We accept the following payment methods:

  • Manager — Свяжитесь с менеджером для оплаты
  • USDT TRC-20 — Оплата через USDT в сети TRON (TRC-20)
  • Tron (TRX) — Оплата через TRX (нативный токен сети TRON)

The subscription doesn't auto-renew — you only pay when you want to. Your VPN works until the end of the paid period. No hidden charges.

Check the current trial period terms and promotions with our manager or on the Pricing page.

Security & Data

No. We don't keep user activity logs: no visited sites, no IP addresses, no connection history. The only restriction — torrent traffic is automatically blocked.

Email is required to log into your account. We only use it for payment documents and important notifications — no advertising or spam.

SafeVPN works through standard open-source VPN clients:

  • WireGuard — wireguard.com (Windows, macOS, Linux, iOS, Android)
  • OpenVPN — openvpn.net/vpn-client (Windows, macOS, Linux, iOS, Android)

Client Applications

Official clients for connecting to VPN using various protocols:

Amnezia VPN
AmneziaWG

Same as Amnezia VPN above

Outline
VLESS

Support

Contact us:

We usually respond within an hour.

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